Delivery Policy
Processing Time
Please allow 1 - 2 business days for your order to be processed. Processing times are not included in the estimated delivery time at checkout. During sales and high volume periods processing time is 3-4 days.
Shipping Rates
Calculated at checkout and vary depending on your delivery location.
Dispatch Notification
If you have not received a dispatch/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to hello@oama.co including your order number.
Item not delivered?
Item not delivered?
If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may have been delayed by selected courier service.
Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.
Customs and Duties Charges
Almost all shipments crossing international borders (outside the US) are subject to the assessment of duties and taxes imposed by the importing country's government. These charges will be included at checkout except otherwise required by the importing countries (some countries require duties to be paid at the border)
Pickups
The Lagos Store is open for pickups.